Cookie Details
Essential
"Essential" cookies let you move around the website and use essential features like secure areas and online billing. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.
| Name | Description | Expiration |
|---|---|---|
| wordpress_test_cookie | This cookie is used by WordPress to check if cookies are enabled on the browser. | Session |
| privacy_cookie_status | This cookie records the user’s cookie consent preferences, including which categories of cookies have been accepted or declined, so that these preferences can be applied on subsequent visits without the user being asked again. | 1 year from set/update. |
| _GRECAPTCHA | This cookie is set by Google reCAPTCHA, which protects our site against spam enquiries on contact forms. | 6 months |
Essential Cookie - Perfect Portal
| Name | Description |
|---|---|
| PPWCTRK | Set by Perfect Portal to track which version of the quote calculator is being used. Required for the calculator to function correctly. Perfect Portal is a legal technology platform that provides conveyancing quote calculators and client onboarding tools for law firms. More information from Perfect Portal. |
Google Analytics
We use Google Analytics 4 to understand how visitors use our website. It sets first-party cookies that assign each browser a randomly generated client ID, so that we can measure visits, sessions and the general performance of the site. This client ID does not tell us your name or contact details, but it is treated as personal data under data protection law and is only set with your consent. For more information see Google's Privacy & Terms.
| Name | Description | Expiration |
|---|---|---|
| _ga | Set by Google Analytics 4 to distinguish users by assigning a randomly generated client ID. Used to count visitors and to recognise a browser that has visited before. | 2 years by default. Browsers apply their own limits to first-party cookie lifespans, so the effective duration is often shorter. |
| _ga_<container-id> | Set by Google Analytics 4 to persist session state for this property, so that page views within a single visit are grouped into one session. | 2 years by default. Browsers apply their own limits to first-party cookie lifespans, so the effective duration is often shorter. |
Moneypenny
| Name | Description | Expiration |
|---|---|---|
| MoneypennyHistory | Set by Moneypenny to keep a record of the visitor's previous visits and chat transcripts. Used to show the chat agent the visitor's recent conversation history, enabling faster and more contextual responses. More information from Moneypenny. | 1 year |
| MoneypennyRef | Set by Moneypenny to record the URL the visitor arrived from and their entry point to the site. Used to give the chat agent context about where the visitor came from before the chat begins. | 2 hours |
| MoneypennyVisit | Set by Moneypenny to track the number of times the visitor has visited the site. Used to distinguish new from returning visitors, which can trigger different proactive chat messages. | Session |
| MoneypennyUserAlias | Set by Moneypenny to store the visitor's name once it has been collected during a chat. Used to pre-populate name fields in subsequent chats so the visitor does not need to provide the same information again. | 1 year |
| MoneypennyUserEmail | Set by Moneypenny to store the visitor's email address once it has been collected during a chat. The address is stored in scrambled form. Used to pre-populate email fields in subsequent chats. | 1 year |
Review Solicitors
| Name | Description | Expiration |
|---|---|---|
| rs_tracking_id | Set by ReviewSolicitors to track referrals and activity originating from the firm's profile on the ReviewSolicitors platform. Used to attribute visits and enquiries back to the embedded widget. More information from ReviewSolicitors. | 180 days |